Due to some technical problem in our website system, currently we can only offer flat rate shipping policy. It cost Rp 25,000/kg. If you want a normal JNE service for domestic shipping, please choose “Local Pick Up” option, and our customer service team will contact you and arrange the shipment. It takes about 1-2 working days to ship around Surabaya and 2-5 working days to other cities in Indonesia. You can find the rates at www.jne.co.id
- We do not guarantee all goods will be received on regular time, since there might be some problems happened such as the address cannot be found or there are no receiver on the destination address at the time goods are arrived), but we will make sure all goods will be arrive to your destination address, if you find problem on the delivery process, you can directly contact us.
- Please understand that we cannot be responsible for delay caused by courier service.
- We do not ship on Sunday and public holiday
- Please allow maximum 2 days to ship your order after payment confirmation. Except there’s any out of stock items.
- We will deliver your purchased item(s) once we have received invoiced full amount transfer. Please note that we are unable to ship if problems occurred regarding the payment.
- You will be sent an email confirmation once your order has been shipped.