Payment 


Credit Cards, Paypal, Discover 

These payment is currently not yet available. Thank you for your patience while we are setting up this option for you. Meanwhile if no of our other payment options can fullfill your needs please contact customer service at hello@vertique-id.com.

Cash on Delivery

The cash on delivery function is available for Surabaya Barat area only. If you choose this function you will be contacted by our customer service to confirm the moment that your order will be delivered directly to your home or office.

Bank Transfer

Pay through your Indonesia bank account. Our bank account details are written down below:

Name: Michella Monique Wijaya

Bank: BCA

Account Number: 191.23.90190

 

Exchanges & Returns 


If you received the wrong product y our mistake, then we apologise for the inconvenience and will replace your product without any cost. Please do not open or use the product you want to exchange, or we will not able to take it back.

If you are worried about the quality of one of our products, it helps if you can take a picture and send this to hello@vertique-id.com. We will answer you within 48 hours on any request per mail, Used products can never be exchange unless you suspect a quality defect within 48 hours after receiving.

If you want to exchange or refund a product please contact us at 031-7524473 or hello@vertique-id.com